National Suicide Prevention Helpline UK

About Us

0800 689 5652

National Suicide Prevention Helpline UK offers supportive listening and information to anyone having thoughts of suicide, including family, friends and carers of those having thoughts.

We are open every day of the year on 0800 689 5652. Anybody is welcome to call us if you need to talk, or want support.

Our helpline is here to support you when you feel you need us. This can be different for everybody – some people can reach that point daily, and for some people it is a rare occurrence.

Our helpline volunteers are empathic and non-judgemental, providing a space and time for you to talk about how you are feeling or somebody close to you.

The helpline is a confidential service for those aged 18 or over.

Is my call confidential?

Our call handlers will always respect your confidentiality. We are here to support you, not judge you.


Here at the NSPLUK we have a strict confidentiality promise. Anything you disclose to us is completely confidential. This means anything you say to us will never be disclosed to anyone. Sometimes there is a need to tell someone else but we will do our best (where possible) to tell you before this happens. We'd only need to say or do something if:

  • You ask us to.
  • We believe your life or someone else's life is in danger.
  • You tell us that you're seriously hurting another person or that another person is hurting you.
  • We believe a child is at risk.


How can I help?

How can i help?

We rely on public donations to be able to continue the life saving work we do preventing suicides in Bristol.

Every 90 minutes a friend or loved one is lost through suicide in the UK. We are the only organisation in Bristol patrolling known hot spots and with your help we can give people the vital information and support they need.

Even a small donation goes a long way and every penny goes directly into saving lives. 

We make no profit and rely solely on volunteers.

Can I volunteer with you?

The Suicide Prevention Team are volunteers who believe that people deserve care and love in their time of need.  Those needs could be as a result of homelessness, intoxication, drug abuse, assault or any other issue which has caused personal distress or the potential for physical harm.

They help people whoever they are and whatever their situation, for example by listening, caring, offering practical help or by referring people to other (specialist) agencies who can help them.

The best way to join us is by messaging the page on our Facebook and an admin will get back to you.

Please visit our Facebook here:


How We Work:

Suicide Prevention Bristol works closely with other organisations to be able to provide support to people when they most need it. We patrol by foot and by car to provide a listening ear and provide a better alternative to suicide.

What Difference Does it Make?

SPB make a really positive impact on peoples lives. We have the time to listen and help in a crisis and reduce the work load of the emergency services.

Volunteer Resources:

SPB is committed to supporting its volunteers to enable them to undertake their roles safely and professionally and to meet their needs. This includes providing high quality training, a volunteer pack with advice and guidance on a wide range of issues and ensuring volunteers have access to support should they need it.



What training and qualifications do the call handlers have?

Our call handlers are trained to the highest standard both both in-house, and externally, receiving recognised mental health awareness certificates.

Mental Health First Aid is the only evidence-based, internationally accredited mental health course which certifies you as a Mental Health First Aider. The course is delivered by a certified MHFA England Instructor Member. 


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